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Duff Consulting is entitled to charge fees for services provided to students undertaking a course of study. These fees cover items such as course materials, administrative support, student services, and training and assessment services. We endeavour to keep the cost of training low, and we review our fees schedule regularly.
Course Bookings and Fees – public courses
All bookings for public courses must be made through the registration links on www.duffconsulting.com.au. Course participants must pay upon registration, or provide a purchase order to Duff Consulting upon registration. There are three options when completing your online registration:
Once you process your registration online, you will automatically be emailed an order confirmation with an attached tax invoice. This order confirmation will note the details of the courses you have registered for, the participants you have enrolled, and payment details.
Public Courses
If a scheduled course is cancelled by Duff Consulting, participants who have registered and paid will be entitled to a refund of the amount paid or they may choose to have a credit allowing them to attend another course in any location. Credits are transferrable – if the participant originally booked and paid for is no longer with your business, you can send a different participant in their place.
Otherwise, we do not offer refunds once courses have been paid for. If extenuating personal circumstances prevent an individual from attending a course that they have enrolled for, Duff Consulting may issue a course credit. The issuing of credits is at the discretion of the Chief Executive Officer.
Credits are not provided where participants fail to attend courses without notifying Duff Consulting.
Private Courses
Duff Consulting can arrange private and/or on-site courses for large groups. To secure a private course, you must provide a purchase order. Private courses will not be considered confirmed until a purchase order has been received by Duff Consulting. Invoices will correspond to the purchase order received.
There are no additional travel or accommodation fees for private courses – our per participant rate always remains the same. Private courses which are cancelled less than 28 days from scheduled delivery will incur a cancellation fee totalling 50% of the purchase order amount. Private courses which are cancelled less than 14 days from scheduled delivery will incur a cancellation fee of the full purchase order amount.
Goods & Services Tax
Nationally accredited training is exempt from Goods & Services Tax (GST). As a result, there is no GST applicable to Duff Consulting courses.
Changes to Terms & Conditions
Duff Consulting reserves the right to amend the conditions of the student’s enrolment at any time. If amendments are made that effect a student’s enrolment, the student will be informed 7 days prior to changes taking effect.